Every week we receive letters and e-mails from our valued Customers regarding the legendary service we strive to provide at Stevinson Toyota West.Here are just a few examples:
“I have been very satisfied with your honest and quality service on my 4Runner for a couple of years.I really like the customer waiting area where WiFi service is available and coffee and goodies are served.I don’t mind waiting there as it’s very comfortable!Thank you for your excellent service.”
David S.
“Thanks for taking good care of me and our vehicle.Special kudos to James Russell…He gave me sound advice and the vehicle was ready when he said it would be – actually not – it was early! Also, the snack table in the waiting area is great - very well stocked and good stuff.The lady who oversaw it was fantastic…she was great-friendly and very attentive to the entire waiting area.”
Bill L.
Courtesy, friendliness, concern for my needs.
Don Z.
Our salesperson was very knowledgeable and likeable. We enjoyed working with her and her ability to get things done.
Jemma W.
Quick process for sales/test drive/and time pre-qualification.
John L.
Financing process straightforward. I called internet sales, received very prompt call back, fairly straighforward process overall.
Alayna O.
Everthing went well. Everybody was honest and straightforward! Very easy to deal with!
Derrick S.
Most research was done through the internet. Our salesperson was prompt to answer any questions. Ease of communication and straight forwardness of salesperson.
Bryan L.
I liked how easy it was to find the vehicle on the internet, speak to a salesperson, and make the purchase. Our salesperson was a joy to work with.
Carla H.
I enjoyed working with internet sales representative John S. He was friendly, prompt, responsive, easy to
communicate with, straightforward and helpful. I could recommend John to anyone I know who was interested in purchasing a Toyota. Purchasing my vehicle through the internet sales department was very convenient and straight-forward process. It was also more enjoyable and much faster than the traditional method. In the future I will always do my car purchasing via internet sales.
Carol B.
1) Promptness of response from salesperson. 2) That vehicle matching our exact specification was found and delivered.
Charles S.
Your service department does a great job.And James Russell is great.He is the best service writer that I have worked with at any dealership!”
Howard J.
I would like you to know that I received the highest quality service, way above what I would have expected.Thank you for having such high quality people and an obvious dedication to service.I’m so glad we bought our Venza from your dealership.”
Susan K.
Thank you for your professional follow-up.The service I received was excellent, which is why I drive from Aurora to Lakewood to have my Toyota serviced.I haven’t even tried the dealers in this area, as I had a great experience with your service people and simply choose to take my car there.You run a great group and have lots of reasons to be proud.”
Mary Helen G.
“Thank you for your email, my experience at Stevinson Toyota West was excellent.I wanted to commend you on the outstanding service I received from Bob Brotherton of your orange team.My congratulations to you and Stevinson’s for such a great employee as Bob.”
Dave R.
No pressure in the purchase, at my own pace.
Tom C.
Most done online. I really liked that!
Melinda R.
Our salesperson followed-up over the course of 2-3 months until we were ready to buy - very professional!
James C.
I first communicated with Denny by E-mail and he handled the whole purchase with professionalism which made the process painless...it was easy without pressure and took a minimum amount of time.
Forrest M.
The negotiation of the cost of the vehicle was easier than I expected it to be. There was no pressure to buy, and it was an overall excellent experience.
Kristen P.
Best salesperson I have ever met. It was easy.
Kenneth C.
We were VERY PLEASED with our salesperson. Internet sales/salesman (very professional and extremely personable and nice).
Robert J.
Our salesman John worked hard to find our needs and was patient and helped guide us through he process. We came in on an internet ad and when it came down to making a deal he showed us his pricing and it was fair. None of the back and forth negotiations.
Linda D.
The salesperson was extremely friendly and helpful. He also followed up many times to see how everything was going.
Austin S.
John has been awesome - the best car salesperson I have ever come across. Truthful, no pressure, most of all full of integrity. He deserves a part on the back and a job well done.
Tom C.
The response from Doriene was amazing. All went so smoothly and quickly.